Motorola unlock code and troubleshooting instructions 2018-06-07T11:17:33+00:00

Motorola Unlock code instructions:

A.General instructions

1.Please turn off the phone,

2.Insert in your phone a SIM card from different carrier

3.Turn it on and when your Motorola asks to insert the Sim Network Unlock code/pin insert the unlock code received

Some Motorola may ask for “subsidy code/network code/special or subsidy code”,use the code received and the above instructions

If  your Motorola displays any of these messages when you turn on with a sim from a different carrier:
– “Contact Service Provider”  or “Tamper Alter” or “Wait Before Enter Special Code” or “Contact Service”
This is because were already entered too many wrong codes. You just have to leave the phone ON on the error message and after 1hr – 8hrs the message “Enter Special Code” will appear again!
If the phone still displays the same message after 8 hours or if does not ask at all to insert the unlock code, do a hard reset, then try again to insert the Motorola unlock code received.

B.Specific instructions

How to enter unlock code  on Motorola CDMA Devices (SPC / MSL Code)

1. From the main screen of the Motorola, press the green call button to enter the phone
2. Type in ##MSLCODE that we sent you,then the green talk button (ie: ##123456 Green talk button)
3. In the CDMA service edit screen, delete the number in the first row (000000xxxx) and replace it with your current phone number
4. Press the menu key and choose save
5. The device will re-boot
6. When the device reboots, Activation Required will be gone and the active carrier name will now appear

How to enter unlock code on Motorola Atrix

1.Turn on a phone with a sim from a different carrier
2.Like when making a call  type #786074*
3.Enter the unlock code received and the phone is unlocked

How to enter unlock code on Motorola 3G phone (ie. z8)

1.Turn on a phone with a sim from a different carrier
2.On the home screen/lock message, enter **057*
3.Enter the unlock code and the phone are unlocked

 How to enter unlock code on Motorola Milestone

1.Power ON your phone  with different SIM Card
2.Type *#32# and then Press OK
3.Enter the unlock code received
4.Device is now unlocked

 How to enter unlock code on Motorola A956 (Droid 2)

1.Make sure Network Mode is set to GSM/UTMS
2.Turn the phone on with a foreign/unaccepted sim card and enter the unlock code.
3.If your phone appears to the “Contact operator” or the inability to enter the code
4.Leave the phone with a foreign sim card for about 30 minutes and after this time you are allowed to enter the code.

 How to enter unlock code on Motorola CLIQ

1.Reboot your Motorola CLIQ with an unaccepted SIM card in
2. Press and hold the * key until an entry box is displayed.
3. Type *#32# and press “OK”
4. Enter your Motorola CLIQ’s unlock code and press “OK.”
5. Your Motorola CLIQ should now display either “Completed” or “Deleted”

 How to enter unlock code on Motorola when receiving the message  “Cell phone is blocked, please contact service provider”

1.Like when making a call press #073887*
2.Enter unlock code provided
3.Phone is unlocked

Motorola Troubleshooting instructions

Your Motorola device displays “Code Error” or “Sim Network Unlock Unsuccessful” after inserting the unlock code

Never enter more than once the Motorola unlock code,if you know you written it correctly but was not accepted.

If the code is not accepted do a factory reset and try to reinsert it.If you have a custom firmware that might be the cause why is not accepted so should restore to stock firmware and try again.

The Motorola device asks for  “Sim PIN”  or “PUK”

Those are codes specific to your SIM card and should be written on your SIM package if is a new SIM.The SIM pin is either set by the Sim owner or if is a new card should be written on the SIM instructions papers. For most Sim cards the default PIN is either 0000 or 1234 ,but you only have 3 tries so would recommend to try finding the exact Pin before trying those.If asks for PUK you can find it by calling to your carrier support or look on the original SIM package.

Your Motorola asks for  “Phone Password”/”Security Pin”/”User code” oranother user lock like pattern lock/Gmail account

Most likely your Motorola has a user lock. To be sure that’s the problem turn on the phone without a SIM inside or with the original SIM. If asks the same thing then for sure the Motorola user lock is the problem.  The fix for this is a hardreset. To do a hard reset on android phones go in “Recovery mode” by turning the phone off then holding in same time “Home”, “Power” and “Vol  up” buttons, then select “Wipe data/Factory reset”

After turning on your Motorola smartphone with the new sim inside it displays “No SIM”

It means the Motorola mobile cannot detect the sim card at all.The most usual reason is that the SIM card is not inserted correctly, so verify what’s the right way to insert the SIM card and reinsert it.If you still you get the same message there may be a problem with your SIM card, either SIM is broken or not supported by the phone at all , so verify if you get the same message with other SIM  card or there might be a problem with the sim card reader.

The Motorola phone accepted the code but still displays “No service”

This can be caused by many things, here are the most common reasons :

-The SIM card is not registered, not activated or not supported by the Motorola mobile phone. So should either try with other SIM, or should verify to see if this SIM works in another phone to exclude this possible issue
-Your phone can be blacklisted because was declared lost/stolen or for not played contract. To verify if that’s the problem try with the original sim to see if works or contact the network help service. If the phone works fine with the original SIM than this is not the problem
-A settings or firmware problem. Can fix your Motorola mobile by selecting the network manually ,doing a factory reset, update or firmware restore
-Phone has a hardware problem. If any of the above fixes does not work your phone may have a hardware problem and should send it for repairs, hopefully using the warranty if still available